Tuesday, September 7, 2010

Disciplinary action for quality non compliance - whether harmful?

In health care where accreditation compliance and quality is essential, how much can punitive action help in bringing things in place? I mean if staff are not complying to what you want, whether disciplinary action will help the cause? Say for example if needle stick injuries are on the rise, and the staff is careless or even otherwise, would giving a scolding help? as the same may be under reported due to fear of punitive action.
I personally feel that generating awareness and importance of compliance is most essential and punitive action should be reserved for the rare occasions for repetitive carelessness by one individual.
Reporting of incidents and compliance deviations should be encouraged without fear or penalty to achieve the most out of accreditation's or quality initiatives.
Dr Akash Rajpal

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